Remote Management
AppsHosting provides remote management of your applications and databases for the highest levels of performance and reliability.
Remote services are a great option that allow you to benefit from continuous monitoring and proactive alerting from experienced professionals.
Our Approach
To be proactive and keep Oracle systems running smoothly, it takes the right combination of skills, experience, and the proper tools. The certified Oracle DBAs on our team maintain ongoing communication with you regarding your database operations and goals. Our focus is on using best practices and doing things right the first time in order to avoid performance issues, data loss, or downtime.
In addition to setting your systems up properly and making sure you have the level of availability required along with a tested backup and recovery plan, we feel it's critical to monitor a variety of metrics to ensure your database continues operating smoothly. With our custom-built tools we can track database performance over time and plan ahead for increased capacity needs. For example, if a developer submits new code that taxes your system, we'll know it pretty quickly.
Our experience—along with our tools—helps us proactively assess your database systems and make adjustments to avoid a crisis. If a critical problem does arise, we know about it within minutes. And, depending on the level of service you have selected, we deal with those issues accordingly. Our goal is to keep your systems running smoothly and provide the level of expertise you need to quickly resolve any database problem that may occur.
Our Tools
In addition to our hands-on work, we use an extensive set of custom-built suite of monitoring tools called AHead (AppsHosting Expert Alert and Diagnostics) to monitor the health of your database systems. AHead Agent provides secure, automated monitoring and analysis of your Oracle databases. The suite of tools composed primarily of AppsDB Manager and AppsDB Audit forms the foundation for our Oracle remote DBA services. Our DBA team uses these tools to monitor your database systems, proactively manage performance and growth, and keep your systems highly available. You receive real-time notification of performance, stability, and scalability issues before they compromise performance or result in expensive downtime.
Many powerful and easily customizable reports are available. These reports provide current and historical information in areas such as alerts and events, database growth, tablespace size, high resource SQL, instance activity, performance ratios, wait events, and redo log activity. All of this information is stored in our Performance Portal. As a client, you can securely access this portal at any time to view past database reviews, track performance history, and administer portal access for others in your organzation.
Security and Technology
Our monitoring tools and remote access policies are developed to fit in with your system security and firewall integrity. There is no need to provide remote access to your database to an outsider. The AHead agent runs from a severely restricted operating system account and connects to your database with very limited privileges. The agent has read-only access to your data dictionary, and no access whatsoever to your application data. Data is transmitted from your server to the Performance Portal via encrypted email. Because all data transfer to the Performance Portal is initiated on your server, you are in complete control, and your system security and integrity are maintained. (You may optionally grant us remote access via secure shell or any number of popular VPN systems as your company policy dictates.)
Our Experience
You can trust AppsHosting experts with Oracle remote DBA services and onsite database support for your mission-critical Oracle systems. Our technical staff have been providing Oracle database and applications consulting in Solaris, HP-UX, Linux, AIX, and Windows environments.
- We are Oracle certified professionals with an average of 10 years of DBA experience
- We have created a large variety of popular white papers and articles on a range of topics that you can view here
- We support a wide range of companies of different sizes and industries
After choosing AppsHosting to provide your Oracle remote DBA services, we immediately assign two experienced Oracle professionals to be your primary and secondary DBAs. They will get you set up with AHead, following six easy steps that will have you up and running very quickly and with minimal effort.
The following are just a few of the benefits of working with AppsHosting to manage your Oracle database systems:
- Seasoned Oracle experts managing your Oracle systems, offering the highest level of Oracle database support
- Dedicated DBAs familiar with your system
- Use of AHead monitoring and notification tools
- Minimized database downtime
- Increased database performance
- Access to Oracle experts when you need it
- Cost-effective and flexible extension of your technical team
- Onsite and offsite flexibility
- Customized services for your special projects
- Backup and overflow support for your DBA team
- Safety net for your end users
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